Policy mein likha: Encryption
Practice: Har payment JazzCash, Easypaisa, SadaPay, Raast ke through encrypted tunnel se jaata hai.
LEGAL REFERENCE
Privacy Policy jo aapke liye likha gaya hai
tk5 par aapka account, aapka payment details aur aapke game history sab ko hum serious tareeqe se protect karte hain. Yeh policy batata hai ke hum kis tarah...
Data encryption standardJazzCash, Easypaisa, SadaPay, Raast safe railsAapka control, har waqt
Hamari data handling aur privacy qanoon
Jab aap tk5 par account banate ho, hum aapka naam, email, phone number aur address le sakte hain. Payment ke liye JazzCash, Easypaisa, SadaPay ya Raast use karte ho toh unka transaction data hum securely rakhte hain. Aapka game history, login records aur payout details sab encrypted hote hain. Hum aapka data third-party ko nahin dete jab tak local qanoon ijazat na
de. Agar aap Pakistan ke supported ilaqe mein ho toh aapko apna data delete ya export karne ka haq hai. Hum cookies use karte hain account security ke liye, lekin aap apne browser settings se unhein control kar sakte ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HUM KAUN HAIN
tk5 ke privacy principles
Hamari policy Pakistan ke qanoon par based hai aur local payment partners ke standards follow karte hain. Hum transparency mein believe karte hain — aapka data aapka hai, aur hum use ko...
Encryption Standard
Sabhi data 256-bit SSL encryption se protected hai. Jab aap JazzCash ya Easypaisa se deposit karte ho, wo direct encrypted ho jaata hai.
No Third-Party Selling
Hum aapka email ya phone number kisi ko nahin dete. Marketing ke liye sirf aaphe explicit permission lage toh hum contact karte hain.
Local Payment Compliance
JazzCash, Easypaisa, SadaPay aur Raast ke sath hum Pakistan ke payment regulations strictly follow karte hain.
Account Access Control
Aap kabhi bhi apne account mein jao aur dekho ke hamne kaunsa data store kiya hai. Privacy settings mein change bhi kar sakte ho.
Data Deletion Rights
Agar account band karna ho ya data delete karna ho toh hum 30 din mein permanent delete kar dete hain.
Audit-Ready Processes
Hamari privacy logs regular check hote hain. Agar koi suspicious activity hove toh hum turant notify karte hain.
POLICY VS PRACTICE
Jo hum likhe hain wo hum karte hain
Privacy sirf words nahin hote — hum actual encryption, real access controls aur actual deletion processes use karte hain. Yeh points uss cheez ko highlight karte hain jo hamari policy aur practice...
Policy mein likha: Data Retention
Practice: Closed accounts ke 30 din baad sab personal data auto-delete ho jaata hai. Ledger sirf 7 saal ke liye rehta hai tax ke liye.
Policy mein likha: No Selling
Practice: Hum koi email list ya user database kabhi nahin bechte. Internal analytics ke liye only anonymized data use hote hain.
Policy mein likha: Access Rights
Practice: Account mein 'My Data' tab se aap full export download kar sakte ho CSV format mein.
Policy mein likha: Breach Notification
Practice: Agar koi security issue ho toh hum 48 ghante mein email aur in-app message dono se notify karte hain.
Policy mein likha: Cookie Control
Practice: Landing page par cookie banner hai. Aap sirf essential cookies allow kar sakte ho agar chaaho toh.
Policy mein likha: Support Response
Practice: Privacy requests 5 din mein complete hote hain. JazzCash refunds agar payment dispute ho toh SOP follow karte hain.
Privacy controls jo aapke account mein visible hain
tk5 ke dashboard mein aapko directly privacy controls dikhte hain. Koi hidden setting nahin. Login karte ho toh hira sab kuch transparent hai aur aap change...
Privacy Settings Tab
Account menu mein 'Privacy' likha hai. Wahan se aap decide kar sakte ho ke marketing emails chaahiye ya nahin.
Data Export Button
Account settings mein 'Download My Data' button hai. Click karo toh 24 ghante mein CSV file email mein aa jaata hai.
Login History Log
Security section mein aapko har login, har device, aur har location visible hota hai. Unknown login toh directly report kar sakte ho.
Payment Method Vault
JazzCash, Easypaisa, SadaPay ya Raast accounts jo linked hain — aap unhe yahan dekh aur delete kar sakte ho jab marzi.
Cookie Preferences
Footer mein 'Cookie Settings' likha hai. Wahan aap analytical aur tracking cookies ko off kar sakte ho, sirf essential rakh sakte ho.
Account Deletion Request
Agar account pura delete karna hai toh 'Close Account' button account closure section mein hai. 30 din baad data remove ho jaata hai.
Privacy ke baare mein jo sawal aap poochtey ho
Nahin. JazzCash ke sath transaction sirf encrypted tunnel se hota hai. Hum sirf ye dekh sakte hain ke deposit successfully ho gaya ya nahin — aapka JazzCash PIN ya full account number hum nahin rakhte.
Haan, 30 din mein. Lekin tax records ke liye hamari 7-year legal requirement hai — woh anonymized hote hain aur aapke naam ke bina stored hote hain.
Account settings mein 'Privacy' tab jao aur 'Marketing Emails' ko toggle off karo. Ya har email ke bottom mein 'Unsubscribe' link hai — woh bhi click kar sakte ho.
Haan, security aur functionality ke liye essential cookies use hote hain. Analytics cookies optional hain — landing page par banner mein opt-out kar sakte ho. Privacy page ke bottom mein 'Cookie Settings' likha hai.
Haan. 48 ghante mein hum email aur in-app notification dono se inform karte hain. SOP follow karte hain aur konkret steps bataate hain jo aap apne account ke liye le sakte ho.
Game history logs 30 din tak rehte hain (Player guidance tracking ke liye), phir delete ho jaate hain. Payout records sirf financial audit ke liye 7 saal ke liye anonymized form mein stored hote hain.